SmartMotion App Error: DK-42688-P Connection Issue

Hi,

I have a DK-42688-P Development Kit for the ICM-42688-P MotionTracking Device, which can be found at the following link: https://invensense.tdk.com/products/dk-42688-p/

I want to conduct various tests with this development board. However, I encountered an error when attempting to use the SmartMotion app mentioned in the link above.

When I try to connect to the DK-42688-P with SmartMotion Platform 1.9.6 software and MotionLink 4.2.11 for collecting data, I receive an error from the MotionLink 4.2.11 window.

I select the ICM42688P sensor board from the "Select and Config" window, and my sensor board is connected via COM12 due to warnings in the Troubleshooting window. Then, when I click the "Initialize Board for Data Capture" button, I encounter the following error:

"ERROR: Object reference not set to an instance of an object."

What steps should I take to resolve this issue? Have you encountered this problem before?

I would greatly appreciate your assistance.

Best Regards.